User research for everyone!


We help in-house user research teams and agencies support the design decision process.

Turnkey and white-label services from participant recruitment, facility hire, usability test facilitation and focus groups to quantitative data collection, analysis and reporting.

   

    We specialize in               interactions.

 

Real World Recommendations


Recommendations as well as insights. Research that gets results.

Research strategy that fits with your business objectives and technological environment.

Reports that speak to everyone on your team: from marketing and creative to programming and engineering people


     
 
 
     


Qualitative Research
Fresh perspectives from the people who use (or who might use) your product, service or process.

- Participant recruitment
- Usability testing
- Eyetracking
- In-depth interviews
- Home visits
- Workplace observation
- Rapid ethnography
- Focus-group facilitation
Quantitative Research
Data you can use.

- Contextual profiling
- Panel creation
-
Sampling
- Screeners
- Custom online surveys
- Telephone surveys
- Panel surveys
- Web Taxi
-
Coding
- Data Analysis
- Eyetracking
 

We support the Designers' Accord

For sustainable practices worldwide. We always offer cost-efficient methods.

We help you travel less by using remote methodologies where pertinent and and a network of local facilitators.
 
 
 

  Take part in research!



Give YOUR opinion and collaborate in the development of new products and services.

We are always looking for people to take part in user research and discussion groups. Sign up to our partner panel MBA Web.