The context in which research is carried out will affect the results. Usability testing is traditionally carried out in a lab setting to ensure controlled conditions.

To get more insight into your users’ behaviour, interview them in situ, in-store or  at their home or workplace.

Facility
UX Research & Consulting offers full-service usability testing, eyetracking and focus group facilities in downtown Montreal:

Onsite
We can meet your users wherever they are. Our portable setup includes both participant video recording and screen recording.

Remote
- Get to know your target users in their environment.
- The target users are difficult to find locally or their availability is limited
- Development teams are unable or unavailable for travel to the facility
- Travel to meet target users is cost-prohibitive

Online
-    site visitor surveys (entry point, river)
-    site exit surveys (exit point, river)
-    online bulletin boards
-    card sorting
-    icon testing
-    custom online survey programming